Thank you for shopping with Grayn by Nidhi.
Below is everything you need to know about our shipping process.

1. Processing Time

• Orders are processed within 2–4 working days.

• Delays may occur during festivals, sales, or high-volume periods.

2. Shipping Time

• Standard delivery: 5–9 business days (depending on location)

• Tier 1 cities may receive faster delivery

• Remote areas may take additional time

3. Shipping Charges

Shipping charges (if any) will be shown at checkout.
We occasionally offer free shipping promotions.

4. Order Tracking

Once your order ships, you will receive:

• Tracking ID

• Courier partner details

• Tracking link (if available)

5. Wrong Address Disclaimer

We are not responsible for orders lost due to incorrect address details provided by the customer.

6. Delayed or Lost Packages

If your order is significantly delayed or not delivered: